Dr. Robert Solano

Published On: February 19, 2023 · Categories: Leadership & Purpose ·

An Open Letter to a Former Associate

The Sunday Letter

One honest letter a week: stories, wellness news, and spiritual lessons to carry with you.

    Dear Former Associate,

    A few weeks ago, you gave us notice that you were leaving our law firm. You agreed to stay on a few weeks to close out some of your open cases. We are very grateful that you provided notice and that you were willing to continue to work for a few weeks. Your actions were very professional; the same level of professionalism you brought to work every day for the past two years. Thank you.

    Likewise, it was very professional to inform us that you planned to start your own law firm. Regrettably, we had a conflict of interest. We terminated your employment contract early but believe that we gave you fair pay and severance. To be clear, anyone that practices or plans to practice immigration law is a business competitor. This was not personal; it is the nature of business.

    In lieu of using your name, I have addressed this letter towards a friend because we do still consider you our friend. We wish you success with your law firm. We hope that you learned a lot about business while working with us and that you will develop your own unique business strategy and company procedures. This is a large market, and we have no doubt that there are many potential new clients that need your services. You are a great attorney!

    Since you are our friend, I want to share some of our experiences in hopes that you will avoid the pain that we lived through. My wife, Zaira Solano, started this business with a laptop, a cell phone, and two months’ rent in her bank account—with exactly $100 to spare. I met her when she was two years into her business. For the past five years, I have been privileged to watch the business grow through its phases. I frequently help with the business on the nights and weekends after I work my normal day job.

    When Zaira started Solano Law Firm, she decided that she would be a business owner. Countless attorneys practice law, and many start their own company, but few make the conscious decision to be a business owner. Being an entrepreneur requires a different mindset than being a lawyer. I’m sure you already know that running a new business is extremely difficult. The first few years were challenging for us because Zaira had to do everything, from being the sales team to the marketing specialist, receptionist, accountant, bookkeeper, human resource manager, technology officer, and networking every day, on top of her duties as an attorney. When you joined the team, we had already hired specialists for each of these activities or outsourced them. Our monthly payroll expenses are now approximately $62,000, and we spend an additional $10,000-$20,000 per month outsourcing marketing, bookkeeping, information technology, accounting, and other management tasks. Even the smallest business is a machine with many moving parts.

    My recommendation to you is to hire help or outsource business management tasks as soon as possible. We should have hired and outsourced more, and sooner. I can’t begin to count how many hours I spent learning web design, pay-per-click, email marketing, IRS regulations, etc. Or how many hours I spent combing over resumes and interviewing poor job applicants. There are invariably other experts that are better at these skills than we will ever be. Because of the overwhelming workload and variety of tasks, the first few years of our business crushed our souls. It strained our relationship. We had more than one nervous breakdown and a breakup. Now we find happiness when we can focus on the few passion areas that we love—helping clients and developing our team.

    I’m sure you already know that running a new business is extremely difficult. The first few years were challenging for us because Zaira had to do everything, from being the sales team to the marketing specialist, receptionist, accountant, bookkeeper, human resource manager, technology officer, and networking every day, on top of her duties as an attorney. When you joined the team, we had already hired specialists for each of these activities or outsourced them. Our monthly payroll expenses are now approximately $62,000, and we spend an additional $10,000-$20,000 per month outsourcing marketing, bookkeeping, information technology, accounting, and other management tasks. Even the smallest business is a machine with many moving parts.

    My recommendation to you is to hire help or outsource business management tasks as soon as possible. We should have hired and outsourced more, and sooner. I can’t begin to count how many hours I spent learning web design, pay-per-click, email marketing, IRS regulations, etc. Or how many hours I spent combing over resumes and interviewing poor job applicants. There are invariably other experts that are better at these skills than we will ever be. Because of the overwhelming workload and variety of tasks, the first few years of our business crushed our souls. It strained our relationship. We had more than one nervous breakdown and a breakup. Now we find happiness when we can focus on the few passion areas that we love—helping clients and developing our team.

    Entrepreneurship also changed our relationship. Years ago, I believed in work-life balance and enjoyed the idea of being able to leave work in the office to come home and focus on the family. For an entrepreneur and small business owner, there is no such thing as work-life balance. We are always “on.” We cannot have a conversation without talking about the business in some fashion. The business is not the only focus in our lives, but it manages to weave into every aspect of our existence. Most of our vacations are business vacations, most of our friends are business colleagues, most of our books are business books, network events are date nights, and many of our friends raise their children in their businesses. Zaira regularly works 80 hours a week and spends much more time than that talking and thinking about the business. I enjoy working hard, but Zaira is beautifully relentless.

    Zaira and I had one particular date night a few years ago. We were trying to figure out how to remotely manage an office in Atlanta while living in Florida. This was a topic that we argued about multiple times. On this date night, Zaira prepared a PowerPoint presentation for me on how we could make the new business model work. Imagine! Friday night in downtown Orlando, sitting at a beautiful cafe next to Lake Eola, most couples were out getting a nice dinner while the babysitter watched their children. Lovebirds walked by, dressed up on their way to go dancing or see a play at the theater, and here Zaira and I are having a glass of wine and reviewing our business plan on an iPad. That’s romantic!

    At first, I fought against this. I tried to maintain work-life balance and separate the two worlds. This put a lot of strain on our relationship. My recommendation is that you forget the myth of work-life balance. We were a lot happier when we stopped fighting our natural entrepreneurial spirits.

    For entrepreneurs, there is no such thing as work-life balance. There is only life, and life includes the business, our relationships, our family, and friends. They all support each other. Now, we schedule date nights and reading time at the beach the same way we schedule conference calls and performance reviews (quarterly calendar meetings). We regularly talk about business at home at all hours of the day, night, and weekends. The business is an extension of our relationship. We love each other. We love the world. We want to develop a deep and meaningful relationship, and we want to have a meaningful impact on the world. The business is an extension of our love.

    Finally, I want to share with you a valuable lesson that we learned about growth. Last year, your salary as an associate was greater than Zaira’s, the CEO. On paper, you may have seen large revenue numbers, but as I already discussed, we have huge overhead costs. Our salary costs are high, the cost of service providers is much higher than you probably expected, rent and other facilities are expensive, and there are numerous other costs associated with operating the business. Year after year, we have grown between 33% to 125% annually. We grow because we continue to invest in the business. Last year, we hired our office administrator. This was an expensive hire. It cost us over $10,000 just to find and recruit her. It cost us almost another $10,000 to train her. These costs and her entire salary came out of Zaira’s pay. For four months, Zaira did not pay herself anything to cover the initial investment in the office administrator. For four months, the work didn’t stop, but the pay sure did.

    We reinvest a lot into the firm. Hiring our office administrator is one example. Other examples include the firm retreats, family days, coaching services, and marketing campaigns, to name a few. These investments are required for growth, and growth allows us to help as many clients as possible.

    This year, we are in a better position. If Zaira decided to level her growth, she could pay herself over $100,000 this year. But small changes to the business could dramatically impact her salary and benefits. For example, if she decided to hire two new paralegals or if there was a 30% dip in new clients, Zaira’s salary would reduce to near minimum wage. Imagine working 80+ hours a week as an attorney and CEO to make minimum wage!

    The truth that few people talk about is that small business growth is cyclic. You will have hard times and good times. You will have some months where you will make more money than you ever dreamed possible, and other months when you will question your life choices as you cry yourself to sleep.

    My recommendation is to expect it, prepare for it, and don’t be surprised when the world appears to be crashing down on you. We fall so that we can learn to pick ourselves back up. This is a hard lesson, but one of the most important. It is why most solo-practitioners give up after six months and either apply to work for a larger law firm or try to teach at a university instead.

    In conclusion, we really do wish you the best of luck as you start your own business. We have no ill-will towards you as long as you have no ill-will towards us. We have an abundance mindset and welcome anyone that is compassionate, professional, and eager to serve the immigrant community. They are severely underserviced and need our help.

    My wife is the CEO, not me, but I am sure that she will agree that being an entrepreneur is the most difficult thing she has ever done in her life, but also the most rewarding—cliché, I know. Although Zaira and I are not parents, I believe that some mothers will even tell you that being an entrepreneur is more difficult than raising a child.

    We wish you the best of luck and look forward to seeing your business grow and develop.

    Saludos,

    Robert Solano

    Chief Advisor
    Solano Immigration Law Firm

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    Why I Created an Altar in My Home

    This year, I did something I had never done before. On the day after Halloween, I printed photographs of my mother, who passed away earlier this year, her brother Eddie, who was also my godfather, and my grandmother, Nanny. I placed them on the altar in our home.

    Until this year, I had never had an altar at home. I had also never observed Día de los Muertos, the Day of the Dead, a Mexican tradition celebrated on November 1st in which families honor loved ones who have died.

    In our house, the movie Coco introduced our children to the tradition. We watched it together that day, too. The Smithsonian has a short introduction to the tradition and its origins.

    My children’s favorite part, though, was probably the trip to McDonald’s. We bought a hamburger and French fries to place on our altar, which we had made into an ofrenda, an offering honoring our loved ones. We also picked up a cup of Dunkin’ Donuts coffee, black, for my mom. Other than her children, those were probably two of her favorite things in the world.

    Of course, the children got McDonald’s, too, which brought them plenty of happiness. What they couldn’t understand was why we were buying McDonald’s for their grandmother when she was dead. We tried our best to explain that we were remembering her through the things she loved. The hamburger and coffee gave us something familiar to share with them, a small piece of who their grandmother was.

    Looking at her photograph beside that meal, I began thinking about how much my relationship with altars had changed.

    Candles to St. Jude

    Growing up, we always had candles to St. Jude in our house. He is the patron saint of lost causes, which probably says a lot about my family. We apparently felt it was important to keep him on standby.

    Those candles usually sat on a shelf or cabinet. I don’t know whether we would have called that an altar, but looking back, I can see something of the same intention there: making a place for prayer within ordinary family life.

    And children were always at the center of that life. My mother served for many years as president of the Rockland Foster Parents Association. Together, my parents raised more than seventy children, myself included. She had an enormous heart, with room for children whose lives had already brought them more suffering than any child should have to bear.

    Her love extended even to a baby who had been found dead in a dumpster. My mother and another association leader adopted the little girl, named her Hope Grace Rockland, and gave her a proper funeral. My mother also helped establish a memorial for other children buried in the county cemetery. You can read more about her and Hope Grace’s story here.

    When I think about the energy I want to bring into my home, that is part of what I mean. I want to remember that kind of love and let it influence how I live.

    As a child, though, I never thought much about the candles. Lighting one was simply something you did when you needed extra prayers. The word altar brought to mind Sunday Mass and the Catholic church where I spent much of my youth serving as an altar boy. It belonged to that setting, with its prayers, vestments, and familiar rituals.

    The Altar on My Nightstand

    My understanding began to change when I started working with sacred plant medicines.

    Before my first deep mushroom ceremony, I made a small altar on my nightstand. It held a photograph of my wife, a photograph of my children, and a candle. During the experience, as I moved through unfamiliar planes of consciousness, those simple objects grounded me. Seeing my family expanded my heart and reminded me of what mattered most in my life.

    The photographs were the same photographs they had been before the ceremony. But in that moment, I felt the love they represented with an intensity that is difficult to explain.

    Buddha, Nataraja, and Jesus

    When I founded Heartspace, I felt strongly about creating an interfaith community. I wanted people from different backgrounds to feel welcome and free to explore their own relationship with the divine. Early on, I intentionally avoided much of the traditional religious language and imagery. I knew those symbols could carry strong associations, and I didn’t want someone to feel that participating meant accepting a particular religion.

    Then, during a deep psychedelic ceremony at another facility, I sat before an altar with images of Buddha, Nataraja, and Jesus. As the medicine moved through me, those images resonated profoundly. Each brought forward different thoughts and feelings, and I felt a beautiful, healing energy in their presence.

    When I looked at Buddha, I saw the face of my daughter Rey, grown up, looking back at me. It felt like a glimpse of who she might become one day. Seeing her face in that image has forever changed how I look upon statues and images of Buddha. It also changed how I look at my children.

    That ceremony was also one of many in which Jesus kept showing up in some way, through symbols, art, or experiences within the journey itself. Those encounters became part of the spiritual path that led me back to Yeshua as a teacher, but that is a story for another time.

    Sitting before that altar opened something in me. I realized I could welcome what those images offered without feeling any obligation to worship them or asking anyone else to do so. I could feel the love I associated with Yeshua, the stillness I associated with Buddha, and the balance I saw in Nataraja. Those qualities had a place in sacred ceremony, and I wanted to make room for them in my life.

    It also changed how I understood being interfaith. I began to see how we could make room for the teachings and images that move us, while allowing each person to have their own relationship with them. Someone else might see something different in those same images, or feel called toward entirely different ones.

    Afterward, I wanted to carry some of that experience into my daily life. I wanted those reminders in my home, not just when I entered ceremony, but also when I prepared for work in the morning, when I sat and talked with my wife, and when I simply needed to sit in quiet meditation at home. So I created a small altar of my own.

    Looking back, a seed had been planted about ten years earlier, when I visited a friend’s home and was surprised to find a small space dedicated to meditation. I had never seen anything like it. The idea of setting aside part of your home simply to sit and be still stayed with me. Years later, that memory was part of the inspiration for our own space. We chose a corner of our bedroom for meditation, and our altar became its center, a place where we could pause, quiet our minds, and spend time with what we hold sacred.

    An Ancient Practice

    In doing so, I was joining a practice far older than I had appreciated. For thousands of years, people have created places in their homes to connect with the sacred. Ancient Roman households kept shrines called lararia, where they honored household guardian spirits with prayers and offerings. The Metropolitan Museum of Art describes these practices in its guide to Roman art and household religion.

    A wooden kamidana shelf mounted high on a wall, hung with a straw rope and white paper streamers, holding a small shrine, offering vessels, greenery, and a red daruma

    A kamidana, a household Shinto shrine, in Kanagawa, Japan. Photo: Nesnad, CC BY 4.0, via Wikimedia Commons.

    In Tibetan Buddhist homes, a shrine might occupy a small altar or an entire room, holding images of the Buddha, teachers, sacred texts, and offerings. The Smithsonian’s Tibetan Buddhist Shrine Room offers a glimpse into that living tradition.

    A Catholic home altar on a shelf with icons, a framed image of the Virgin Mary, a crucifix, statues of saints, a candle, and a palm frond

    A Catholic home altar with icons, saints, a crucifix, and a candle. Photo: Catholic Devotions, CC BY 4.0, via Wikimedia Commons.

    For myself, there is a clear connection to the Catholic faith, and there is also a connection to my Taíno ancestry. Before European colonization, Taíno people kept personal sacred figures called cemís, also spelled zemís, in their homes, while others were housed in dedicated ceremonial spaces. These figures were associated with ancestors, deities, and spiritual forces.

    Cemís could take many forms, including figures carved from wood or stone. In Taíno understanding, they could embody a spiritual presence, carrying a significance much deeper than decoration or a reminder. Princeton University Art Museum’s discussion of cemís explains their relationship to ancestors, deities, and vital spiritual forces.

    A tall carved stone Taíno zemí, a deity figure with a round face, large hollow eyes, and a crouching body

    A Taíno stone zemí, or deity figure. The Metropolitan Museum of Art, public domain, via Wikimedia Commons.

    Learning about these traditions makes me feel connected to something deeply human: the desire to give our relationship with the sacred a physical place in our lives. These practices have different meanings within their own cultures. Some involve worship, others offerings, remembrance, meditation, or communion with ancestors. My own altar reflects the relationships and teachings that have shaped me.

    What’s on My Altar Today

    Today, my altar holds images of Yeshua, whom most people know as Jesus, and Ram Dass, two of my teachers. There are photographs of my wife and children, images of Buddha and Nataraja, a few crystals, and a ceremony candle at the center.

    Our home altar on a wooden console table beneath a family portrait: red roses, family photographs, crystals, a lit candle in a black lantern, photographs of my mother, Nanny, and Eddie, a cup of Dunkin’ coffee and a McDonald’s hamburger, a Nataraja statue, and an image of Jesus

    Our altar at home this Día de los Muertos, with our family portrait above it.

    That candle carries a deep meaning for me, one that deserves its own story. Its place at the center is intentional.

    When some people see an altar with figures from different traditions, they may assume it means worshiping each of them. People use altars in many ways, but my own practice begins with a question: What energy do I want to bring into my life?

    When I look at Yeshua, I remember his teaching to love your neighbor as yourself. I think about service and how I am treating the person in front of me. Ram Dass reminds me to approach life with loving awareness and to be grounded in my humanity.

    Buddha reminds me to sit, breathe, and become still enough to quiet my mind. His image calls me back to meditation and my Kung Fu training when I become caught up in my thoughts.

    Nataraja is Shiva in his form as the Lord of Dance, a Hindu image depicting the cosmic dance of creation and destruction. Beneath his foot is a demon. For me, that image invites reflection on the wounds, fears, and painful histories we carry. I see something of my own spiritual journey in that dance: learning to witness those parts of myself, allowing them to emerge without letting them take control, and making room for the divine to move through me. I don’t need to destroy every difficult part of myself to experience wholeness. I can learn to hold those parts with compassion and find my balance among them.

    And then there is my family. Their photographs remind me where so much of my spiritual practice happens: in being a husband and father, in finding patience, in listening, and in loving the people closest to me. Their photo reminds me why I chose this incarnation in the first place—to experience their love.

    Bringing Something to the Altar

    This is also one reason that, before I host a Communion ceremony, I always offer participants the opportunity to bring something meaningful to place on the altar. It might be a photograph of someone they love, a crystal, a statue of Jesus or another religious symbol, or another object with personal significance. Each person brings their own history, relationships, and understanding of the divine into that space.

    I remember how comforting it was to see my wife and children’s faces during my own journey. Offering someone else that opportunity feels important. The object they bring may help them feel connected to love, remember their intention, or find something familiar during an unfamiliar experience. As we prepare for ceremony together, the altar begins to hold something of each person gathered around it.

    That is what I mean when I talk about bringing energy into a space. These images and objects stir something within us. They help us remember the qualities we want to practice and the people we want to keep close.

    Remembering Together

    This Día de los Muertos, the photographs we added brought another kind of presence to our altar. They reminded me of voices, personalities, memories, and the love I received from people who helped shape my life.

    Placing their photographs there gave us a reason to pause together as a family. It gave our children a chance to ask questions and gave us a chance to share stories. Remembering became something we could do together, with our hands as well as our hearts.

    I think that is part of what I have come to appreciate about having an altar. It gives the things I hold sacred a place in my home, where I can see them and return to them. It serves as a reminder when I am caught up in my day to day, subtly affects the energy of our home, and when I need it the most, is an anchor.

    On our altar, we have photos, religious symbols, crystals, and candles. And now, at least one day a year, there is also a cup of black Dunkin’ Donuts coffee and a McDonald’s hamburger.

    If this story stirred something in you, I’d love to keep the conversation going. Every Sunday I send one honest letter about healing, sacred medicine, the spiritual path, and what life is teaching me along the way — plus one question to carry into your week.

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